diamond exch
diamond exch
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This app is available for your device
diamond exch
This app is available for your device
Contact
+91 5850950970
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This method replaces the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, ensure you have a stable internet connection and a strong signal. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, please send your updated KYC details via email to the customer support system to facilitate a smooth account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can start playing again.
Q1: What is the minimum withdrawal amount in the diamond exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, and bonus funds cannot be withdrawn. This means you can only cash out the money you've actually earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes linking your Aadhaar card, UPI, and storing all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services significantly reduce processing time from 30 minutes to 3 hours. However, payment delays can occur, potentially adding up to 24 hours to the overall waiting period. This is an exception to the otherwise quick and efficient process.
Q4: Why is the bonus balance not being withdrawn?
You can use bonus earnings solely for gaming purposes and cannot withdraw them. The bonus funds are intended for gaming activity only and are not withdrawable. Earnings from playing with the bonus amount, however, can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure the withdrawal request is being processed. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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